Terms of service

Last Updated: June 2026

Welcome to BestBuy.com. These Terms of Service govern your access to and use of our website, products, services, and related features. By accessing or using our website, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use our website or services.

1. Use of Our Website

You may use our website for lawful purposes only.

You agree not to:

  • Violate any applicable federal, state, or local law.
  • Attempt to gain unauthorized access to our website, systems, or accounts.
  • Interfere with the operation or security of our website.
  • Use automated systems to access or collect information from our website without authorization.
  • Submit false, misleading, or fraudulent information.
  • Use our website for unlawful or fraudulent activities.

We reserve the right to restrict or terminate access to our website when reasonably necessary to protect our customers, systems, or business.

2. Account Registration

Certain services may require you to create an account.

You are responsible for:

  • Providing accurate and current information.
  • Maintaining the confidentiality of your login credentials.
  • Keeping your account information up to date.
  • All activities conducted through your account.

You should notify us promptly if you believe your account has been accessed without authorization.

3. Products and Product Information

We make reasonable efforts to provide accurate product descriptions, images, specifications, pricing, and availability.

However, product information may occasionally contain errors or become outdated.

We reserve the right to:

  • Correct product information.
  • Update product availability.
  • Correct pricing errors.
  • Limit quantities.
  • Cancel orders affected by obvious pricing or listing errors.

Product images are provided for illustration and may differ slightly from the actual product.

4. Prices and Payments

Prices displayed on our website are subject to change without notice.

Applicable taxes, shipping charges, and other fees may be added during checkout.

We accept payment methods displayed during the checkout process.

By submitting an order, you authorize the applicable payment provider to process the payment associated with your purchase.

5. Orders

Placing an order does not necessarily mean that the order has been accepted.

We reserve the right to refuse or cancel an order for reasons including:

  • Product availability
  • Pricing or listing errors
  • Payment problems
  • Suspected fraud
  • Incorrect shipping information
  • Quantity limitations
  • Technical errors
  • Other circumstances requiring cancellation

If an order is cancelled after payment has been collected, an applicable refund will generally be issued to the original payment method.

6. Shipping and Delivery

Shipping options and estimated delivery times are displayed during checkout or communicated with your order.

Delivery dates are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, severe weather, natural disasters, transportation disruptions, or other unforeseen events.

Customers are responsible for providing accurate shipping information.

For additional information, please refer to our Shipping Policy.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Different products may have different return periods, restrictions, or requirements.

Please review the applicable return terms before submitting a return request.

8. Promotions and Offers

Promotional offers, discounts, coupons, and special pricing may be subject to additional terms and conditions.

Unless otherwise stated:

  • Promotions cannot be combined.
  • Offers may be limited to specified products.
  • Promotional periods may have expiration dates.
  • We reserve the right to correct errors or withdraw an offer when necessary.

9. Intellectual Property

All content on BestBuy.com, including text, graphics, photographs, logos, trademarks, designs, software, videos, and other materials, may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publicly display, sell, or commercially exploit website content without appropriate authorization.

10. User-Generated Content

If you submit reviews, comments, photographs, questions, or other content to our website, you are responsible for ensuring that your content does not:

  • Violate applicable laws.
  • Infringe another person's intellectual property rights.
  • Contain malicious software.
  • Contain fraudulent or misleading information.
  • Contain unlawful, threatening, or abusive material.
  • Violate another person's privacy.

By submitting content, you grant us the rights necessary to display, reproduce, distribute, and use that content for legitimate business purposes, subject to applicable law.

11. Third-Party Services and Links

Our website may contain links to third-party websites, applications, payment providers, shipping providers, or other services.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, availability, security, or practices of third-party websites or services.

12. Disclaimer

To the extent permitted by applicable law, our website and its services are provided on an "as available" basis.

We do not guarantee that:

  • The website will always be available.
  • The website will always be free from errors.
  • Product information will always be completely accurate.
  • Website functionality will be uninterrupted or error-free.

Nothing in these Terms of Service excludes or limits any consumer rights that cannot legally be excluded or limited.

13. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree to defend and hold harmless Best Buy and its applicable affiliates, officers, employees, and service providers from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms of Service or misuse of our website.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, stored, and protected.

Please review our Privacy Policy for additional information.

16. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, we will update the Last Updated date at the top of this page.

Your continued use of the website after updated terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

17. Governing Law

These Terms of Service will be governed by applicable laws, subject to any mandatory consumer protection laws that apply to you.

Nothing in these Terms is intended to limit rights or protections that you may have under applicable law.

18. Contact Us

If you have questions regarding these Terms of Service, please contact us:

Best Buy
Website: BestBuy.com
Email: support@bestbuy.com
Phone: +1 201-552-1747

Address:
9822 Cherry Tree Ln
Silver Spring, MD 20901
United States

By using BestBuy.com, you acknowledge that you have read, understood, and agreed to these Terms of Service.